ISO CUSTOMER SURVEY 2020 Thank you for taking your time to complete our ISO 2020. Name Company Email: 1. How often did our sales representatives visit you or contact you during this period? Always Sometimes Seldom Never2. How would you rate the speed of our sales representatives responds to your inquiries. Excellent Good Average Poor3. How would you rate the response of our sales representative processing and resolving your complaint/ issue. Excellent Good Average Poor4. Did our sales representatives adhere to professional standards of conduct? Excellent Good Average Poor5. How would you rate the quality of customer service you received from your current sales representatives. Excellent Good Average Poor6. How would you rate the product knowledge of our sales representatives. Excellent Good Average Poor7. Did our sales representatives follow up before and after sales. Excellent Good Average Poor8. How would you rate the speed of our delivery to your order. Excellent Good Average Poor9. How would you rate the the adequacy of documentation (Invoice, DO, MTC/FPC) Excellent Good Average Poor10. How would you rate the quality of our products. Excellent Good Average PoorPlease fill in the comment box below. Time is Up!
